Personal Identification Information
We may collect personal identification information from you in a variety of ways in connection with activities, services, features or resources that we make available on our Site. You may visit our Site anonymously. We will collect personal identification information only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site related activities.
Non-personal Identification Information
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer, the operating system, the pages visited on our Site and technical information about your means of connection to our Site, such as the Internet Service Providers used to access the Site and other similar information.
Web Browser Cookies
How We Use Collected Information
Myrtle Software Ltd may collect and use your personal information for the following purposes:
• to improve customer service; information provided by you helps us respond to customer service requests and support your needs more efficiently
• to personalize the user experience; we may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site
• to improve our Site; we may use User feedback to improve our products and services
• to send periodic emails about our products or services
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
If at any time you would like to unsubscribe from receiving future emails or would like us to remove your information from our database, please email us at firstname.lastname@example.org stating your name and company and giving details of what action you would like us to take.
How Long Do We Keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services and for a reasonable period of time afterwards for support and marketing purposes. After that we will delete it other than where we lawfully need to keep any data for audit or legal reasons.
We shall keep your information for not longer than 10 years from receipt subject to your right to unsubscribe or be forgotten at any time.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our servers.
When will we disclose your personal information to others?
Please note that we will not pass your personal information to third parties or other suppliers unless you have given clear indication you consent to this action via email for the purposes of helping us deal with your enquiry or the delivery of our services for you.
We may be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.
We do not sell, trade, or rent your personal identification information to any third parties. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third Party Websites
Users of our site may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, you should not use our Site. Your continued use of the Site, following the posting of changes to this policy, will be deemed an acceptance of those changes.
Myrtle Software Ltd is a private limited company registered in England and Wales with company number 06977690.
Registered office address is 50 St. Andrew’s Street, Cambridge, Cambridgeshire, United Kingdom, CB2 3AH.